Blog - Saturday March 13, 2010 - Add Comment

Trojan Phones: The New New Virus Vehicle

Imagine buying a new SD card for your digital camera. You go into the store, find a nice 32GB Class 6 SD card at the right price and take it home. It’s sealed in one of those plastic display cards that takes remarkably sharp objects to open them. It’s new, and perfect.

You are very happy because for just a small premium, the card came pre-formatted for your brand of digital camera. There’s nothing to do but insert the card, and take pictures to your hearts content.

After a wonderful night of celebration with thirty pictures of you and your friends in compromising, but Facebook appropriate poses, you decide to download the pictures to your computer, crop them and upload them to Facebook. It’s a behavior you have perfected, a perfunctory skill that requires almost no thought and no time.

As you slide the SD card into your card-reader, there’s no way for you to know that along with your digital pictures, you are also downloading a highly virulent Trojan horse that is about to make your entire hard drive available to a ring of foreign hackers. Before you have cropped your first picture, the virus has phoned home and a completely automated program is combing your disk for account numbers and passwords.

Without so much as a beep from your virus checker, your bank account is being emptied. And, just before you start to upload your pictures to Facebook, the virus erases your entire hard drive along with itself. Evidence destroyed … the perfect computer crime.

Science fiction? Nope, just another version of what happened last week to Vodaphone HTC. Panda Security found a bunch of malware that shipped inside the Android-based smartphone. The virus on the phone was specially crafted to attack the PC the phone was connected to during normal synching, charging and backup procedures.

New technology has the capacity to enable behavioral changes. It can empower new kinds of work, play, education and, of course, crime.

Computer viruses are appropriately named. They exhibit many of the attributes of their biological counterparts. They are born, they eat, they excrete, they multiply and they die. They can also lay dormant for long periods of time.

As we transition through the early days of the super-digital age, we are going to find that cyber-criminals are as crafty as their offline counterparts. We are also going to find out that the rule of law and societal norms, which govern the world of atoms, has no analog in the digital domain. There is no police force in cyber-space. There is no army in a C-class. There is no government for the 400 million citizens of Facebook (there isn’t even a customer service phone number). There is no law online.

This is a very hard idea for physical people who live in a physical world to grapple with; although, the name “virus” does give us a way to think about defense. You don’t fight a disease with a firearm, you fight it with lifestyle and a course of treatments that may include drugs or physical therapy, etc. Which begs for the question, if we cannot govern the Internet with laws, can we fight for survival on the Internet with something analogous to healthy lifestyles and courses of treatments? It may be a better way to approach the governance of communities of interest in the Information Age.

If, for example, central governments are ineffective in battling small organized groups of motivated online criminals, can we protect ourselves? Will we need to quarantine new our new hardware for a week while we see if it is safe to add to our home networks? If I purchase a tainted piece of hardware at a retailer, should they be held responsible if something bad happens? Should the manufacturer? Tainted SD cards may sound strange, but if this happened to you (and it easily could) and your whole home or local area network was infected and destroyed … how would you recover?

We are probably a very short time away from a major Trojan scheme that will enter our networks via a previously un-thought of way. This is not a FUD (fear, uncertainty and doubt) issue. It’s not a scare tactic, it’s not “the sky is falling,” it’s just reality. And, as the aphorism goes, “the time to sharpen your claws is not when you hear the hunter’s horn.”

Shelly Palmer is the host of "Digital Life with Shelly Palmer," a weekly half-hour television show about living and working in a digital world which can be seen on WNBC-TV’s NY Nonstop Tuesdays at 10p Eastern and online, and the host of "MediaBytes," a daily news show that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and the President of the National Academy of Television Arts & Sciences, NY (the organization that bestows the coveted Emmy® Awards). Mr. Palmer is the author of Television Disrupted: The Transition from Network to Networked TV (2008, York House Press) and the upcoming, Get Digital: Reinventing Yourself and Your Career for the 21st Century Economy (2009, Lake House Press). You can join the MediaBytes mailing list here. Shelly can be reached at shelly@palmer.net For information visit www.shellypalmer.com

Blog - Sunday March 7, 2010 - 7 Comments

Droid Doesn’t — Things I Hate About My Verizon Droid

Author’s Note: Droid fans, you are going to hate this article and, more importantly, you are going to want to write me a nasty emails telling me how “uneducated” I am about the Droid App Store and how there is an app that solves every one of my problems. Here’s a news flash. I know. Here’s some news for you — normal people who buy phones will expect the stock applications for features like txt, email and contact management to work perfectly as delivered. Apps, in the minds of normal, non-tech people, are for additional features, NOT core functionality. It is with the general consumer in mind that I write the following:

I’ve had my Verizon Droid since the phone debuted in November of 2009. I replaced my fully functional, absolutely-perfect-for-a-business-guy, BlackBerry Curve. As many of you know, I carry an iPhone 3GS, which does everything “except” work as a phone, so, my first priority for the Droid was that it work as a mobile telephone.

I am happy to report that the Droid is a pretty good phone, has a serviceable speakerphone and good Bluetooth connectivity. However, after three months of trying to love it, I am giving up and going back to a BlackBerry, here’s why: first, the lack of a physical button to answer a call creates some very ergonomically awkward situations in the real world.

To answer a Droid call you must slide a virtual button from side to side. This is relatively easy inside, where it’s dry and the lighting is artificial. Outside on a cold or rainy day, the cool factor goes away instantly. On a bright sunny day, you can’t see the screen. On a cold day, you have to take your gloves off to answer. To be fair, this is the case with any phone that uses a pure touch screen, but it becomes a real issue in the real world.

Now, unlike the iPhone, the Droid can run more than one app at a time. This sounds like a fantastic feature, and a major selling point. Unfortunately, it is very hard to turn an app off, so it doesn’t take long for the phone to become overwhelmed. How big of a problem is this? The number one downloaded app in the Droid app store is “Advanced Task Killer” an app you must use dozens of times a day to kill apps that are slowing down your phone.

Speaking of slow, displaying or responding to a txt message can take 10 or 15 seconds. And basic apps like your contacts, email or txt message client freeze, lock up or just crash constantly. The number of gestures required to answer a txt message is on the border of insane. First you must turn the phone on, unlock it with the slider, then either press the txt app menu icon or try to slide down the status bar — another impossibly annoying design failure — then, you have to wait for the txt window to populate, then decide which keyboard you want to use to answer. On an iPhone or bberry, the phone just wakes up with the message displayed and you’re ready to respond. On a Droid, you can’t carry on a txt convo with one-minute delays between txts, because the process will simply drive you over the edge. The fix, elongate the time the screen stays active. Easy … as long as you have a handful of extra batteries. In practice, it is not possible.

Just to continue the rant, and I know this is a rant, Google is a less emotionally satisfying experience on the Droid than on my iPhone or my old BlackBerry. I don’t understand why this is, but the Google apps for iPhone rock and the Google apps for mobile, which I use on my bberry, makes a BlackBerry a mini computer. On the Droid, not so much.

I could go on and on, suffice it to say … I gave the Verizon Droid a good ol’ college try, and after three months, I’m done! I cannot think of a situation where I would recommend the Droid over a current model Blackberry Curve or Tour. As for it being an iPhone killer … not any time soon.

Blog - Saturday February 27, 2010 - Add Comment

How To Read The FCC’s National Broadband Plan

As you know, Congress asked the Federal Communications Commission (FCC) for a formal recommendation about how to make America a 21st century information powerhouse. In the latest survey, we were ranked 18th in broadband speed, just behind the Czech Republic. It’s a real problem and FCC Chairman Julius Genachowski is on a publicity tour talking up the Commission’s solution, it’s called the 100 Squared initiative.

There are a bunch of documents floating around this week. The National Purposes Update and several blog posts and media releases about how the National Broadband Plan is shaping up.

Now, not everyone is happy with the FCC’s vision for the future. How do you feel about it? It might help if you had some basic definitions to work with, so let’s review some of the Technobabble.

First, what is “broadband?” The technical definition is “responding to or operating at a wide band of frequencies.” But this is not the common usage. In practice, people use the term broadband to describe a robust Internet connection, a fast wireless connection or any connection to the Internet that’s faster than an old-fashioned dial-up.

In the context of the National Broadband Plan, you should think of it as a very fast, high capacity way to access the Internet. Again, this is not the technical definition, but it is the most common usage for the term. That being said, the Devil is in the details. When you really need to understand the issue, you are going to want to spend the time to learn about all of the different kinds of connectivity.

Now, how fast is fast? Connection speeds vary widely, and, in fact, they vary widely from the quoted specifications based upon our next term: “contention.” Your ISP (that’s Internet Service Provider) may sell you six megabits down and three megabits up, but if you try to browse the Internet at 9pm at night, you might find your actual speeds are far slower. That’s due to contention. How many people are contending for the same bandwidth?

Finally, you need to know that all connections are not symmetrical. It is very rare for ISP’s to offer a consumer connection where the download speed and the upload speed are the same. Symmetrical connections are available, but they are usually business products. At home, you are likely to be offered an asymmetrical service like the six megabits down and three megabits up I just mentioned.

Why do you care about upload capacity? It’s simple, if you want to back up your movies, music or other files to a remote location or cloud server, the slower your upload connection, the more time it will take you.

Of course, now you want to know what the difference is between megabits and megabytes. Here’s the short story about bits and bytes. A bit (or binary digit, which is where the word comes from) is the smallest unit of information that can be stored or manipulated on a computer; it consists of either a one or a zero. A bit is not just the smallest unit of information a computer can handle, it’s also the largest. So, to make their lives easier, programmers commonly bunch bits into eight-bit, bytes.

The math is very simple: 1 byte equals 8 bits. Now, when you want to describe a million of something, you add the prefix “mega” to it. So a million bits is a megabit. Megabits are abbreviated Mbps (notice the small “b”); Megabytes are abbreviated MBps or simply MB (notice the big “b”), therefore: 1 MBps (megabyte) = 8 Mbps (megabits).

Of course, nothing in the computer business is ever that simple — networking hardware (like network cards or routers) is typically rated in Mbps (megabits). Confusingly, many computer peripherals (like hard disks and memory) are rated in MBps (megabytes).

No problem, now you know how to do the math. To transfer a file from your computer to a remote hard disk at 100 MBps (megabytes), you would need a network connection that could handle 800 Mbps (megabits).

So let’s review.

Broadband is simply a synonym for a fast connection to the Internet.

Contention is the congestion caused by too many simultaneous users.

Symmetrical connections have the same upload and download speeds

Asymmetrical connections (which is what most people have at home) have fast download speeds but slower upload speeds.

Now you’re ready to read and understand the Technobabble in the FCC’s 100 Squared Plan, which recommends that America strive for 100 Megabit connectivity in 100 million households. Here’s an important tip: when in doubt … faster is better!

Shelly Palmer is the host of "Digital Life with Shelly Palmer," a weekly half-hour television show about living and working in a digital world which can be seen on WNBC-TV’s NY Nonstop Tuesdays at 10p Eastern and online, and the host of "MediaBytes," a daily news show that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and the President of the National Academy of Television Arts & Sciences, NY (the organization that bestows the coveted Emmy® Awards). Mr. Palmer is the author of Television Disrupted: The Transition from Network to Networked TV (2008, York House Press) and the upcoming, Get Digital: Reinventing Yourself and Your Career for the 21st Century Economy (2009, Lake House Press). You can join the MediaBytes mailing list here. Shelly can be reached at shelly@palmer.net For information visit www.shellypalmer.com

Blog, Web/Tech - Saturday February 20, 2010 - Add Comment

Kitty’s Question About Broadband

I just finished a radio interview with Kitty, a very nice talk show host somewhere in the Midwest. We did five minutes on “broadband.” She started by telling her audience that she had recently been on Twitter tweeting about her radio show and she got, “some kind of message about Twitter being over capacity.” She went on to ask me, “Did they have enough broadband?”

I politely explained that Twitter’s server capacity had nothing to do with the quality of her connectivity and that “broadband” is a word often used with very little respect paid to its actual definition. The interview had a surreal quality to it, her questions vaguely echoed Senator Ted Stevens’s semi-famous “Tubes” speech. If you remember, there were two extraordinary quotes:

“Ten movies streaming across that, that Internet, and what happens to your own personal Internet? I just the other day got … an Internet was sent by my staff at 10 O’clock in the morning on Friday, I got it yesterday [Tuesday]. Why? Because it got tangled up with all these things going on the Internet commercially.”

As you know, “Tubes” Stevens got his nickname from this salient quip:

“…the Internet is not something that you just dump something on. It’s not a big truck. It’s a series of tubes. And if you don’t understand, those tubes can be filled and if they are filled, when you put your message in, it gets in line and it’s going to be delayed by anyone that puts into that tube enormous amounts of material …”

You just can’t make this stuff up.

Of course, if the good Senator had just made the “tubes” quote, nobody would have noticed or cared. I call it a “fat pipe,” he calls it a “tube,”  same, same. What made this speech remarkable was his quote about getting an “Internet” from his staff … it just makes your head hurt. Senator Stevens should have had a very good handle on the technology. He didn’t. Kitty is a well-educated adult living and working in the 21st century. She should have a handle of the idea of broadband too … nope!

FCC Chairman Julius Genakowski recently said, “We must have broadband networks of such unsurpassed excellence that they will empower American entrepreneurs and innovators to build and expand businesses here in the United States.” And, although there are few details available, the FCC is proposing a plan they call “100 Squared.” The idea is to equip 100 million households in America with 100 megabit broadband connections. I love it, you should too!

I only have a couple of million questions, but I will yield the first one to Kitty. “Is that enough broadband?” It’s obviously way more than the average household has today. And, it’s more than most people could use if they had it. But … that’s today.

In an article I wrote in August 2009 entitled, What Is Broadband? Seriously! I pondered the following:

Is broadband a 100 mbps symmetrical wired connection to every home in America and a 6 mbps down by 3 mbps up wireless nationwide broadband cloud? If it is, sign me up right now. But maybe that’s not possible. Maybe it is going to be a 1.5 mbps up by 768 kbps down, crippled after contention, broadband solution that is a minimum baseline for the mass market? Perhaps it will be something in the middle? Maybe it can be a faster connection than anyone has ever imagined? Perhaps a gbps connection (googolplex bps)

What should it be?

Want a different way to think about it. Should we have built our interstate highway system with perfectly straight roads and banked the turns so that they could support speeds of 200 mph? Now we can make cars that go that fast. Should our highways have been built so that it would be safe to drive on them at that speed? No street legal car could sustain 100 mph when the roads were planned and built. But back then, engineers were fully capable of imagining a high-speed transit system.

Another way to think about the strategy is that throughout recorded history, the speed of information has been directly equated to economic success. If you know something before your competitors know it, you can almost always profit from the knowledge. So, to empower the next generation of American citizens and give them a competitive advantage in the 21st century, how fast is fast enough?

Within a news cycle of the FCC announcement, Google said that it will test Gbps (1 Gigabit per second) broadband in about 500,000 households to see if it makes sense. That’s an order of magnitude faster that the proposed 100 Squared plan. And I thought I was being cute last August when I suggested a gbps connection.

Now for the kicker … super fast wired connections are important, but … what about wireless?

Shelly Palmer is the host of "Digital Life with Shelly Palmer," a weekly half-hour television show about living and working in a digital world which can be seen on WNBC-TV’s NY Nonstop Tuesdays at 10p Eastern and online, and the host of "MediaBytes," a daily news show that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and the President of the National Academy of Television Arts & Sciences, NY (the organization that bestows the coveted Emmy® Awards). Mr. Palmer is the author of Television Disrupted: The Transition from Network to Networked TV (2008, York House Press) and the upcoming, Get Digital: Reinventing Yourself and Your Career for the 21st Century Economy (2009, Lake House Press). You can join the MediaBytes mailing list here. Shelly can be reached at shelly@palmer.net For information visit www.shellypalmer.com

Blog - Sunday February 14, 2010 - 1 Comment

Cyber-Warfare: Fighting and Winning

In my last article, entitled: “Cyber-Terrorism vs. Cyber-Warfare: Defending The United Networks of America,” my goal was to set the stage for a way to think about America’s place in the Information Age. Will we be a super-power, Cold-warriors, a sovereign nation, a first-world or a third world entity in the 21st century?

Before we can get into the strategy and tactics of fighting and winning a cyber-war, it would be helpful to understand who we are and who we are fighting.

Are fans citizens? That may sound like a strange question. But in a connected world, fans self-select into communities of interest. When a community of interest forms around a pop-culture icon, a sports team or a movie, we call the members of the community, fans. When a community of interest forms around a political or religious worldview, what should we call them?

Obviously, the tyranny of geography does not apply to a connected world. Global communities of interest can form around any topic in a very short time frame. Look at any trending topic on Google or Twitter to get a better appreciation of the speed of information in the Information Age.

The colloquial association with terms such as “community of interest” or “fans” is that of a passionate, but casual affinity toward a particular subject. While this may be true in the traditional sense of the words, one disturbing trend has been the zealousness and vitriol of passionate, sometimes only partially informed advocates of particular worldviews, and their remarkable ability to voice their opinions as facts.

Internet purists will tell you that the system is self-correcting and that “facts” and “fact checking” are actually overly scrutinized in online settings. There is considerable evidence to the contrary. Just the other day, President Obama quoted the late Senator Daniel Patrick Moynihan who, when arguing with a colleague said, “… you are entitled to your own opinion, but you are not entitled to your own facts.” Real facts are hard to come by in the Information Age — there’s too much noise surrounding them.

One interesting consequence of the Information Age is the ability for people to cocoon themselves in the information they agree with and wrap themselves in the security of hearing only what they want to hear. This becomes more and more important as communities of interest metamorphose into social media trust circles. (A trust circle is simply a group of people whose opinions you trust above other sources.) In the Information Age, trust circles not only self-assemble, they are among the most powerful forces we face.

In the advertising and marketing business, we used to complain about the decentralization of mass media in the United States (truthfully, people are still complaining about it, but you can’t put the toothpaste back in the tube.) In the mid-20th century, there were three networks and you could inform, enlighten and entertain (or brainwash or propagandize) a remarkably large percentage of the population by disseminating information from only a few sources.

After the advent of the cable television industry and a new technology called the electronic remote control, the enemy was the fragmentation of the audience — you needed more tools to reach the same number of people in more places.

In the last 60 months, we’ve gone from a 500-channel universe to a multi-million-channel universe. Consumers (viewers) can no longer be described as fragmented; they are atomized. They have not gone away … they are simply self-assembled into millions of overlapping trust circles. This trend, of consumers taking control of their information consumption and distribution, will continue as long as the technology progresses. In other words, everything will continue to decentralize at an accelerated rate for the foreseeable future.

Who are we fighting? Is it a nation, or a self-assembled mist of atomized, like-minded individuals? Are there now, virtual nation-states?

If the very definition of government is an “empowered central command.” Certain questions are now unavoidable. For example, what popular currencies do governments use to govern?

· Cash — our cash is backed by the full faith and credit of the United States of America.

· Military Power — Why do people believe in our cash? Could it have something to do with the 10 Nimitz-class supercarriers on active duty around the world? It might. Gunboat diplomacy is well understood and understandable. Our conventional military power is so extraordinary; no thinking nation would attack us with conventional military force. Any version of traditional warfare would be met with such overwhelming force; I don’t have enough hyperbole to describe it.

· Information — America is the world’s grandest experiment in freedom of expression. As we know, the control of information is directly translatable into cash or military power.

When I discussed these three currencies of government with a rather well known economist, I was told that Cash and Information are equivalent for this argument. Since our nation’s wealth is only supported by the belief in our posterity, information or propaganda (choose your own word to describe the Tao of the people) and the military are the two most powerful currencies in the Information Age. According to my friend, they are symbiotic. I’m not sure I agree, but I’m not an economist. Assuming that information and the military are two sides of the modern coin of the realm, in the Information Age, what constitutes weapons-grade information?

· Top Secrets (Governmental, corporate, personal, etc.)

· Data (all of our records: financial, medical, consumption, etc.)

· Metadata (descriptions of data such as people’s identities, financial data, etc.)

· Network Topology (our digital infrastructure)

· Telecommunications Networks

· Access to the power grid

· Access to access points in the networks

I have had the remarkable pleasure of speaking with several high-ranking military officials in the last few weeks. The subject has been analog leaders and digital soldiers. I was told that practically every military leader (of sufficient rank) in the United States Armed Forces is an expert in the strategy and tactics of wars fought on battlefields. That is very comforting. But the most devastating wars we are likely to fight in this century will not be fought on battlefields. We are going to fight cyber-wars, several of them, and they are going to target our economic sovereignty in ways that conventional wars never have.

A few weeks ago, hackers targeted Google and a couple of dozen other tech companies. The attacks were specific, vicious and successful. The NSA, CIA, FBI, TSA, Homeland Security folks, Army, Secret Service … name your governmental agency or arm … had no idea. There were no air raid sirens, no red alert Klaxons, the nation did not know it was under attack. It was.

If you don’t know the history of Google, it is very well retold in Ken Auletta’s book, Googled: The End of the World As We Know It. In the book, you will find a description of what Google is. I’m sure you think of it as a search engine and, if you are more enlightened, you may know about its other products and ad-supported businesses. People search for information on Google over 100,000,000,000 times per month and Google has a copy of every search ever done (over its entire 12 year history). It learns from every search and it is optimized to deliver the best, most relevant advertising to you based upon that search. Don’t be fooled, by the business model, into thinking that an advertising company can’t possibly have national security value. Information is “the” currency of the Information Age and Google has a 100% monopoly. No other entity on Earth comes close.

After the attacks, there was much Sturm und Drang about who did what to whom. Was it an attack by the Chinese government or just a couple of unaffiliated hackers? If it was a nation attacking us, how would we know and how would we fight back?

Testifying before the Senate Intelligence Committee, the top U.S. intelligence official warned that U.S. critical infrastructure is “severely threatened” and called the recent cyber attack on Google “a wake-up call to those who have not taken this problem seriously.”

“Sensitive information is stolen daily from both government and private sector networks, undermining confidence in our information systems, and in the very information these systems were intended to convey,” said Dennis C. Blair, Director of National Intelligence, in prepared remarks outlining the U.S. intelligence community’s annual assessment of threats.

After the attack, Secretary of State Clinton said, “A new information curtain is descending across much of the world,” as she called the growing Internet curbs the modern equivalent of the Berlin Wall. She went on to say, “We stand for a single Internet where all of humanity has equal access to knowledge and ideas,” as she cited China, Iran, Saudi Arabia and Egypt among countries that censored the Internet or harassed bloggers.

Sorry Mrs. Clinton, bureaucracy and diplomacy are not going to get this done. The United States Government is practically powerless in this arena. This was not a conventional attack. There were no enemy combatants, no bombers, no nuclear missiles … this was a cyber-attack with a specific target. Could there be a more asymmetrical warfare problem; a few unidentifiable, highly skilled, highly motivated individuals against the United States of America. Just how many Nimitz-class supercarriers would you like to send and, where might you send them.

Here’s an idea. Let’s nationalize Google. The only way to punish a nation-state in the Information Age is to cut off its access to information. A combination private and government crafted information isolation is the economic equivalent of destroying the Ancient Library of Alexandria for any specific country. If China wants to play an Information Age game of schoolyard name calling, let’s cut off its access to Information. It’s a level of economic sanction that we could not accomplish any other way.

Obviously, multi-national corporations will have a huge problem with this. So will everyone else. It’s a war, and when you are at war, people get hurt! That’s why you try to avoid them. But we can’t fool around with this. We have analog leaders who think in analog ways and they are being asked to deal with a remarkably complex set of digital infrastructure issues, that, honestly, only a very few people truly understand.

OK, maybe we can’t nationalize Google, but I’ve made my point. The only way to fight a cyber-war is with cyber-tools. We need a bunch of them, and we need them fast! To fight and win a war in the Information Age, we need to control the information. In many ways … Google already does.

Shelly Palmer is the host of "Digital Life with Shelly Palmer," a weekly half-hour television show about living and working in a digital world which can be seen on WNBC-TV’s NY Nonstop Tuesdays at 10p Eastern and online, and the host of "MediaBytes," a daily news show that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and the President of the National Academy of Television Arts & Sciences, NY (the organization that bestows the coveted Emmy® Awards). Mr. Palmer is the author of Television Disrupted: The Transition from Network to Networked TV (2008, York House Press) and the upcoming, Get Digital: Reinventing Yourself and Your Career for the 21st Century Economy (2009, Lake House Press). You can join the MediaBytes mailing list here. Shelly can be reached at shelly@palmer.net For information visit www.shellypalmer.com

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Trojan Phones: The New New Virus Vehicle

Imagine buying a new SD card for your digital camera. You go into the store, find a nice 32GB Class 6 SD card at the right price and take it home. It's sealed in one of those plastic display cards that takes remarkably sharp objects to open them. It's new, ... Read More