Blog - Monday December 15, 2008 - 6 Comments

NBC: “Must Flee TV” Redux

Here’s what you already know:

1) NBC’s going to put Jay Leno on five nights a week in the fall.
2) This will save them a great deal of money.
3) Jeff Zucker, Ben Silverman, and to a lesser extent, Marc Graboff are being mercilessly chastised in the blogosphere.
4) Les Moonves is delighted by the fact that there will be one less competitor in the marketplace at 10p.

First, let’s get one thing clear: Things change. If you look around you, you will not find a business anywhere in the United States that operates the same way today as it did in the pre-Internet, pre-Google world.

With regard to our industry, I have written a book, Television Disrupted: The Transition from Network to Networked TV (2008, York House Press)which dramatically illustrates how, um … television has been disrupted by the advent of technology, the fractionalization of audiences and the margin-leveling pressure of consumer control.

With that said, let’s take a minute to explore the impact of the paradigm shifts that NBC’s decision might initiate.

Scenario 1 – Leno Is A Ratings Success
I consider Ben Silverman a good friend, I like Jeff Zucker and I’m a habitual NBC viewer, so this is my favorite scenario. Here life is good. Big ratings mean big advertising dollars. Unfortunately, dramatic hours will move from the "endangered species" list to the "critically endangered species" list. TV, after all, is a business of follow the leader. Under the "Leno is a ratings success" scenario, NBC would see a cash windfall for as long as they could sustain the show. This is undoubtedly how the network brass envision the future.

There are several downsides here, but they affect the business, not NBC particularly. For example: removing five hours of new dramatic programming from existence will seriously reduce the size of the off-net syndication business. Less dramas to syndicate or sell to cable means a smaller business in new television production overall. Just think about how the television landscape changed after ABC decided to milk "Millionaire" for all it was worth. Sure, it was a cash cow for ABC, but ultimately it trained cable nets to create good looking, cost-effective original programming much earlier than they would have if left to their own devices. There was no product to buy. This issue will happen no matter which "Leno at 10" scenario ultimately unfolds.

Scenario 2 – Leno Does OK, but the show follows its current quarter-hour trends
Here NBC will still make some money. Doing OK with low production costs is an acceptable result. However, local television stations (network affiliates) rely on the strength of the 10p hour to lead into their late local news. Even if you attempt to program the best stuff last, traditionally Jay’s audience diminishes over the course of each episode. This will be horrible for affiliate relations, to say nothing of the fact that news is "the" profit center for every local station that does news programming. Here dramatic hours move from "endangered species" list up a few notches to "near threatened." NBC’s competition will start using the better-rated dramatic hours to strengthen their local affiliates and NBC will ultimately suffer for it. To add insult to injury, Jay’s 10pm show is not TiVo-proof. If viewers wait until 10:20 to start watching, they will miss the 10p local news break (the highest-priced local avail) and bump headlong into the opening minutes of the late local news, the next most profitable avails for local stations.

Scenario 3 – Leno Does Marginally Well, but the best bits find their way online.
In this case, NBC will start to die a thousand deaths. Imagine a linear audience of 54-dead and a snack-sized online audience that cannot be monetized. Ouch!

Scenario 4 – Leno Fails
This scenario comes in two flavors: quick failure and protracted failure. In the best case, the show fails as fast as Rosie failed and the world moves on. In the worst case, the show gets a quick ratings boost (from the novelty) and then starts a slow descent into the abyss. This may happen for a number of reasons. The first being the "booker factor." NBC will have three talk shows running back to back all looking for the same guests each night. How long can this model sustain. There aren’t that many interesting things going on in the world. Can we really expect to see Brad Pitt promoting a new movie on all three shows? Doubtful. He’d choose the Primetime show because, in theory, it will have better ratings than the Tonight Show or Late Night. How will Conan feel about this? Someone might want to ask him.

No matter what happens, I’m pretty sure the network television business will be changed forever. You could argue, as one of my good friends from NBC did today in a private email to me, that: "The network business – as a single revenue stream business – was in trouble as soon as 100 cable channels could produce original programming (scripted or unscripted) at a lower price point than networks – as dictated by the guilds; with far less government regulation. In a few years the government will have to bail out local TV."

At the end of the day, broadcast network television is a scarce resource. The signal passes 99% of the households in the United States. If you need to reach the largest number of people, for the least amount of money per person, broadcast network television is your best bet. For as long as this is true, the business will sustain. However, as Jeff Zucker pointed out in his speech at the UBS conference the other day, "Can we continue to broadcast 22 hours in primetime? Three of our competitors don’t. Can we continue to broadcast seven days a week? One of our competitors doesn’t."

If you have read "On the Origin of Species by Means of Natural Selection, or the Preservation of Favoured Races in the Struggle for Life" by Charles Darwin (1859) you know where this is headed. I prefer Richard Dawkins’s perspective on the thesis; he calls it, "survival of the most adaptable." When the dust settles, there will not be room for four major broadcast networks all producing high-end shows, all week long. It’s not that way now. What will happen is obvious. The strongest competitors with most measurable audiences that deliver the biggest ROAS for their clients will get bigger and the weaker competitors, no matter what they can measure, will get smaller.

Jeff went on to say that the broadcast TV model has to be rethought in the face of fierce competition from cable and the Internet. I couldn’t agree more. And I believe that his admonition, "If you don’t, then the broadcast network will end up like the newspaper companies, or worse, like the auto companies," is prescient.

Transitions are tough. And, as we all know, people don’t really like change. But I think this is the first step in the evolution of our business and, although I am one of those who would not hesitate to take a cheap shot at Ben or Jeff for a rating point, I have to give them both credit for trying to fight the good fight.

The media business is fast becoming broadband-centric and on-demand. If you can’t find additional money to invest, and you have to do something, trying to increase shareholder value isn’t a bad place to start.

Shelly Palmer is a consultant and the host of MediaBytes a daily show featuring news you can use about technology, media & entertainment. He is Managing Director of Advanced Media Ventures Group LLC and the author of Television Disrupted: The Transition from Network to Networked TV (2008, York House Press). Shelly is also President of the National Academy of Television Arts & Sciences, NY (the organization that bestows the coveted Emmy® Awards). You can join the MediaBytes mailing list here. Shelly can be reached at shelly@palmer.net

Comments

6 Responses to “NBC: “Must Flee TV” Redux”
  • Paula Lynn December 15th, 2008 9:32 am

    For right now, those 4% - 11 month CD’s are most attractive. As you
    have pointed out in various ways, the major disruption’s the first
    step’s a doozy is when broadband on larger screens becomes as easy
    as a button push to mass audiences. Of course, the rock is already
    gathering moss as the rolling stone gathers none. Apple-TV, Netflix
    box, X-box, cable, DVR’s plus others have opened doors, but
    “ordinary” people are still rolling along. As premium services may
    be one of the last in a home to go, but with another real estate
    tsunami on its way, there will be a survival weigh-lay before
    disruption is not known as a disruption - what can be done and what
    one can do are not equal. (Some kind of truth table thingy.) Let’s
    watch Jay!

  • Ron December 15th, 2008 10:09 am

    I think this was a smart move by NBC. People will watch, but not
    religiously…say, when there isn’t a drama they like on another
    channel (I think ABC and CBS will benefit also at 10p in the short
    run). Scenario #2 is what will happen, except that the 1/4 hour
    thing is not inevitable. The two main reasons there is a decline
    over the hour from 1130-1230 are a/people going to sleep (not an
    issue at 10-11p) and b/the monologue is at the start of the show
    (solution, move it later in the re-formatted new show). Another
    tactic they should look at in this vein (and to counter the younger
    audience snacking the content online problem) is to move the show
    to the east coast and produce it live. Live programming (or
    programming that you as a consumer really want to ideally view
    near-live, such as sports and other events) is part of what will
    sustain the remaining linear networks in the future. I say
    “remaining” because there is not enough news, sports and other
    events with sufficient mass audience interest to justify the number
    of linear outlets we currently have.

  • Diedre December 15th, 2008 6:51 pm

    Let’s face it. Network television is NOT what it used to be. Cable
    television has raped & pillaged Network television. I’m sure
    the only reason network television is surviving at all, really, is
    in fact because of 1. Those people who have not got internet yet 2.
    DVR NBC, in my opinion does better than other networks, because of
    Sports. With the ever changing face of TV, advertising and life in
    general, the competition becomes ever tougher. I’m a true NBC fan.
    Have been for YEARS. Only the future knows what’s in store.

  • Tom Lewis December 16th, 2008 10:10 am

    NBC will have _four_ talk shows back to back, not three - let’s not
    forget, even if we want to, Carson Daly’s “Last Call”. Leno at 10pm
    will cannibalize the other talk shows NBC itself is running. Who
    will want to be on a show that airs at 11:35pm if they can get on a
    10:00pm (Primetime) show? Leno is a “ratings success” in a very
    limited demographic, namely old people, who are both a. dying off,
    and b. not nearly as networked as younger folks just entering their
    spending years. This also shows a lack of creativity from NBC at a
    time when being creative needs to be part of the equation of
    success. Think of what amending tonight’s lineup would look like:
    “The Biggest Loser”, “Mama’s Boys”, “Leno’s New Talk Show”.Two bad
    reality shows followed by a marginal talk show host who should be
    on his way out. What NBC is saying is “well, we’re in 4th place
    right now so the road to success should be more of the same
    garbage”. It’s obvious who will be the biggest loser when the dust
    settles.

  • Cynthia Meyers December 19th, 2008 9:57 pm

    Back in 1948, TV began local broadcasting, and radio networks had
    their largest audiences and highest revenues ever. Network radio
    was the single most powerful national advertising medium. CBS and
    NBC believed the radio networks would continue to make money even
    after TV became a national medium. By 1955, however, the percentage
    of local radio stations that were network affiliates had dropped
    from 90% to 50%. Radio became a local medium specializing in the
    cheapest form of programming possible. Instead of the star studded
    dramas and comedies of the 1930s & 1940s, 1950s radio featured
    recorded music and talk/news. Get the drift? Seems to me that
    expensive star studded scripted broadcast network entertainment has
    to migrate–to cable, where subscriptions can pay for it; to
    theaters, where tickets can pay for it; to video, where consumers
    can pay for box sets. Of course, all these business models are also
    challenged. But the broadcast network reliance on a single stream
    of advertising revenue is just not going to be enough to support
    expensive programming as audiences continue to migrate online. Of
    course the networks have to reduce programming costs–just like
    radio had to in the 1950s. The Jay Leno show is just another move
    in that direction–talk about a cheap show (single set,
    multicamera, live on tape, low paid star talent)! While NBC, CBS,
    and ABC were able to move successfully from radio networking to
    television networking back in the 1950s, I’m not sure they can make
    the same transition to online media. NBC.com will never have the
    vertically integrated oligopolistic privileges it enjoyed as
    NBC-TV. Bye bye broadcast networks?

  • Victor Currie December 22nd, 2008 11:22 am

    One thing that seems to be missing in every discussion I’ve seen on
    this issue (and most every other programming discussion) is an
    international perspective on programming. On other words, we tend
    to look at this as some brave new frontier in putting a talk show
    in prime time here in America when this has at times been kind of
    standard operating procedure in many countries (Britain, Australia,
    etc.). NBC in particular has been active in redeveloping foreign
    series for the US market, so why not also import and repurpose
    their programming strategies?

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